Change Manager

Estimated start date: Friday, 02nd April 2027

Initial contract duration: 12 months

Extension term: Any number of extensions no greater than 24 months in total.

Experience level: EL1 equivalent

Location of work: ACT

Working arrangements: Hybrid

Maximum hours: 7.5 hours per day

Security clearance: Must be able to obtain Negative Vetting Level 1

Job details

Change Managers coordinate activities and communication in order to ensure project objectives are met and sustained. They focus on the people aspect of change including changes to business processes, tools and technology, job roles and organisation structures.

Key duties and responsibilities

• Plan, develop and execute change initiatives across the AFP in collaboration with stakeholders

• Develop change management strategies, communications plans, and training for stakeholders

• Assess change readiness and project feasibility; deliver risk treatment plans

• Monitor adoption, benefits realisation and utilisation; identify and correct performance gaps

• Roll out communications via Digital Adoption software solutions

• Foster a collaborative team environment and drive knowledge sharing/capability uplift

• Maintain robust records and documentation per AFP requirements

Personnel Requirements

• Stay current on ICT practices and technical disciplines

• Build strong stakeholder relationships and networks

• Support improved ICT practices and standards

• Mentor and coach junior team members

• Deliver accurately and on time within a small team, supporting Command objectives

Criteria

The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.

Essential criteria

• Solution

  The extent to which the potential supplier’s response meets the AFP’s requirements as set out in the ATM documents

  • Demonstrated experience in the development of change and communication management plans for projects and other change initiatives.

  • Demonstrated experience in defining, developing, and communicating the change management approach for a significant organisational change.

  • Demonstrated experience in an organisational change management role working within either a PRINCE2 and/or Agile framework.

  • Provide examples of experience and past performance in delivering Organisational Change Management in an IT environment.

  • Formal qualifications from a recognised tertiary institution or demonstrated skills and experience in Organisational Change Management.

  • Provide examples of experience and past performance in delivering Organisational Change Management in an IT environment.

  • Formal qualifications from a recognised tertiary institution or demonstrated skills and experience in Organisational Change Management.

• Ability to deliver

  The extent to which the potential supplier demonstrates its capability and capacity to provide the requirements.

• Excellent interpersonal and communication skills, including the ability to manage multiple competing priorities.

• Demonstrated flexibility, problem solving and stakeholder engagement skills.

• Provide evidence of ability to deliver within required timeframes to an acceptable quality standard.

• Demonstrated ability to initiate, plan and lead large change management initiatives.

• Whole of life costs

  The whole of life costs for the AFP. Evaluation includes the quoted price and any costs the AFP will incur after accepting the potential supplier’s response.