Infrastructure Engineer
Minimum of 1 Senior Unix Systems Admin
RFQ closing date: Thursday, 30 April 2026 • 11:59pm, Canberra time
Estimated start date: Wednesday, 01 July 2026
Initial contract duration: 12 Months
Extension term: Other
Experience level: Senior - EL1 equivalent
Location of work: QLD, ACT, VIC, NSW, SA
Working arrangements type: Hybrid
Maximum hours: 60 hours per week
Security clearance: Must be able to obtain Negative Vetting Level 1
Job details
Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services. Linux Specialist (administrator) installs, configures, maintains, and secures Linux operating systems.
Key duties and responsibilities
Managing and maintaining Midrange UNIX infrastructure
Working in key delivery areas to ensure mission critical services are available 24/7 to both our customers and our stakeholders
While supporting members of our team and of the wider organisation responsible for
mentoring junior infrastructure engineers
Providing critical support to our BAU infrastructure
Performing incident response and problem management activities
Providing expertise and guidance to resolve complex issues effectively
Undertaking essential work to ensure the agency’s compliance to Essential 8
Supporting the agency after hours as required, and supporting on-call during critical periods
Additional services
Technical skills
System Administration
Infrastructure & Deployment
Security & Monitoring
Troubleshooting
Incident and problem management
Knowledge/Qualifications
RHEL eco system
VM provisioning
Patching
Software upgrades
Vulnerability management
Decommissioning
Bash scripting
Ansible
Control-M
WebSphere
Firewall configuration and troubleshooting
User management
About the team About the project About the organisation
Services Australia is at the frontline of government service delivery, supporting millions of Australians, and is front and centre of a vision to be a world leader in government service delivery. It’s using cutting-edge technology to build world class platforms and capabilities to help Australians get on with their lives.
Criteria
The buyer has specified that each candidate must provide a one-page pitch to address all criteria specified. This is equal to 5000 characters.
Essential criteria
Capacity management: Level 4 (SFIA)
Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to control the demand upon a particular resource or service. Contributes to capacity modelling and planning. Supports the design of service component capacity.
IT infrastructure: Level 4 (SFIA)
Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines. Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards. Investigates and enables the resolution of operational issues. Provides reports and proposals for improvement, to specialists, users and managers.
Problem management: Level 4 (SFIA)
Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes and remedies. Collaborates with others to implemented agreed remedies and preventative measures. Supports analysis of patterns and trends to improve problem management processes.
Programming/software development: Level 3 (SFIA)
Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts. Applies agreed standards and tools to achieve a well-engineered result. Monitors and reports on progress. Identifies issues related to software development activities. Proposes practical solutions to resolve issues. Collaborates in reviews of work with others as appropriate.
Systems design: Level 5 (SFIA)
Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements. Reviews systems designs and ensures that appropriate methods, tools and techniques are applied effectively. Makes recommendations and assesses and manages associated risks. Adopts and adapts system design methods, tools and techniques. Contributes to development of system design policies, standards and selection of architecture components.
Systems installation and removal: Level 5 (SFIA)
Takes responsibility for installation and/or decommissioning projects. Provides effective team leadership, including information flow to and from the customer during project work. Develops and implements quality plans and method statements. Monitors the effectiveness of installations and ensures that appropriate recommendations for change are made.
Additional requirements
A security clearance will be required for the role. Does the candidate have the required Clearances, or the ability to obtain and maintain?